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Frequently Asked Question


What is Phone counseling?

It is having a counseling session over the telephone. You talk directly to the counselor and interact as you would in a face to face counseling. It is highly advantageous as you get responses immediately.

What can I expect in Phone counseling?

Initially the discussion will be focused on problems that brought you to counseling. As discussion proceeds focus shifts to examine the underlying dynamics that are driving the problems you are presently experiencing. While an understanding of these dynamics is achieved, you begin to see positive changes. As things improve the discussion will be on the present and the future.

How do I get an appointment for Phone counseling?

If you are keen on getting an appointment for phone counseling, please call +91-9894651124

What if I must cancel an appointment?

Please call 9894651124, inform about cancellation and reschedule the appointment.

How to get an appointment for an in person counseling session?

You can get an appointment by calling +91-9894651124

What if my partner or other persons involved are unwilling to participate?

Your decision to reach out for help to resolve problem is a major step in improving your present situation. Dr.Yamuna firmly believes that your participation alone in the counseling session as an individual can help yourself and influence your partner to identify and resolve issues.

What to expect in the first session?

The first session allows you and your counselor to get to know one another. It also gives you an opportunity to be with a professional and feel comfortable to talk and share. It gives the counselor time to understand what your specific needs are, and how she can help.

How long is a counseling session ?

Typically, a session last for 60 minutes. But the first session is likely to be longer.

What if I want to cancel an appointment?

If you have difficulty in attending a session, please inform about the cancellation well before the scheduled time.

Fee and payment :
What is the cost of Phone counseling?

A 30 minutes session would cost Rs.500/- and Rs.1000/- for one hour session.

How do I pay?

You may pay through Net Bank or g pay. For details see fee and payment page.

What counseling can do?

Counseling provides you with a space; a place outside your day to day existence, where you can talk, observe, explore, figure things out, all with the help of an empathic and trained listener. Having this space to talk can go a long way towards helping you feel better. The effect of counseling can be profound. Counseling can lower your level of stress, it can give you more energy to make changes in your life, and it can increase your ability to cope with things that can't be changed.

What is the best time to reach out for counseling?

When you have identified that something is bothering you and you know that some help from somewhere can help you to overcome from what you are going through, and if you decide to seek that help, well, that means you are ready to resolve issues or problems which is in a way ruining your happiness and your life. This clearly is the best time for you to reach out for professional counseling.

Is one session adequate to solve my problem?

Many issues can be sorted out in one long session(more than an hour). Many people find initial communication quite helpful. However, the number of session required depends upon the complexity of the problems you have.

Can I discuss any thing, any problem with the counselor ?

Yes, you are welcome, should you have issues other than what is listed in the Services, you may discuss. If your counsellor is unable to deal with it, She will refer you to a professional.

What if I am feeling suicidal?

If you are feeling suicidal or have suicidal or violent thoughts, you need immediate help. contactacounselor may not be appropriate for you.. You can call a friend or a family member or your family doctor.

What if my child has been abused?

If you wish to talk immediately about it to someone, call a friend or a doctor who is closest to you. Later, you can seek counselor or/and legal assistance as per the situation.

What about the client confidentiality?

Utmost care is taken to maintain confidentiality regarding identity of individual and absolute privacy is provided during in-person counselling.

How to get most out of my counseling sessions?

Counseling is collaborative process. Your counselor assures complete confidentiality, privacy and right environment for you. Your prior preparation on what you wish to discuss (general subjects or specifics issues), will help steer counseling session to right direction. The feedbacks that you offer to the counselor during the session and thereafter, will help you receive more from the counselor to reach your goal.

What does successful counseling look and feel like?

You develop a new understanding about the issues that you discussed and view the same in a different perspective. Your new knowledge enables you to be more confident and competent in your everyday tasks. You will also be able to employ these skills when you face important and crucial situation, with a sense of purpose.

How do I know that counseling is no longer required?

You will know that when most of the concerns and anxiety that brought you into this process will have dissipated. You are armed with new coping skills, and strategies to deal with any related issues. If required, your counselor may help you discuss about your decision to end counseling. Ultimately, the decision is yours, and should reflect your new level of comfort.

Is it okay to come back if I need to?

Yes, of course. The relationship that is forged with the counselor can be an invaluable resource for you in times of need. No matter how small your concerns may seem, you may reach out to her on an intermittent or ongoing basis. Everyone encounter challenges from time to time, and having a counselor who knows you, and your values, can be your ticket to success and happiness in work, relationships, and your personalĀ development.